Shipping & Returns

How To Return An Item


Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
Your must return the item within 30 days of your purchase. 

1. Please email sales@jinfiniti.com to request a refund.
2. Mail your returned item to:
     Jinfiniti Diagnostics Inc.
     1120 15th Street, CA2105
     Augusta, GA 30912 
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items can not be returned if they are opened. These include research and reagent kits.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

 

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